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HOW TO CONTACT TRACK RECORD PRESS

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Track Record Press, 3 Peddars Way, Longthorpe, Peterborough, Cambs. PE3 9NQ.

  • Telephone: 01733 650160

  • Email: Trackrecordpress@gmail.com

  • Web: westernlocomotiveresearchsociety.com

  • Twitter: @presstrack; Twitter: @WLRS1000

  • Ebay: https://www.ebay.co.uk/str/trackrecordpress

    OUR OPENING HOURS

  • MONDAY TO FRIDAY 9AM-5PM

  • ALL Books despatched by Royal Mail, second class post

    © Track Record Press/Western Locomotive Research Society 2021


USE OF INFORMATION CONTAINED IN THE WESTERN CHRONICLES BOOKS

We have to stress that other publishers, authors and researchers must obtain written permission to use information contained within our Western Chronicle books, and other publications, from the publishers. Small extracts maybe used for review purposes but individuals/companies using information taken from our books and used in a commercial venture must gain our written permission to use it first. This also applies to social media platforms such as Twitter, Facebook, Instagram etc. Once again, failure to adhere to these requests will be passed on to our legal representatives

We kindly suggest that authors should read this guidance from the Society of Authors. https://societyofauthors.org/SOA/MediaLibrary/SOAWebsite/Guides/Guide-to-Copyright-and-Permissions.pdf

PHOTOGRAPHIC COPYRIGHT AND USAGE IN OUR BOOKS

Our published books rely on photographs, both colour and black and white, to showcase the subject matter at its best or to demonstrate historical accuracies. To this end, the vast majority of photographs used within our books come from our vast collection of copyright-purchased images that have been collected over the years and those taken by the authors concerned. We also use pictures from national agencies which are paid for under licence agreements with the relevant body. We are also boosted by the generosity of our supporters, many of who have offered us use of their pictures free of charge or for a free book as reward. Our sincere thanks to these enthusiasts who provide valuable back-up resources with historic, stunning, and previously unpublished photographs.

It is not our policy to use pictures in the commercial arena but occasionally these will appear. We also make EVERY effort to determine the copyright holder of pictures that have no identity or copyright markings. If a photographer believes we have used a picture of his or hers without due permission, credit or payment, then we are only too pleased to put the matter right. In such an instance, the photographer concerned should contact TRP on the email provided. We will then pass the information on to our legal team to deal with. Thank you.

COPYRIGHT USE ON PHOTOGRAPHS AND INFORMATION IN OUR BOOKS

Generally there is a lot of confusion and misinformation bandied about when it comes to copyright law within the UK. With that in mind, the use of unauthorised photographs on various sites seems to be growing.

We suggest studying the following information: https://www.gov.uk/government/publications/copyright-notice-digital-images-photographs-and-the-internet This site has also been the subject of pictures copied, without permission, and used on other sites.

Generally we are happy for other enthusiasts to use our pictures provided they are credited accordingly and permission requested prior to their use. Failure to adhere to these requests will be passed on to our legal representatives.

GET IN TOUCH

Please use the form below to contact us with your general enquiries about our books, to enquire about advertising online or in our books, Please use the form on the ‘Book Me’ page (see menu above) for specific author bookings.

ALTERNATIVE PAYMENT & ORDERING METHODS

  • On Ebay: Visit our shop https://www.ebay.co.uk/str/trackrecordpress

  • by Postal Order or Cheque made out to TRACK RECORD PRESS and sent to the address listed above.

  • by BACS transfer – for further details, please email us on: Trackrecordpress@gmail.com

  • by BOOKSHOPS – Please quote the ISBN number at your local bookshop to order any individual title in the Chronicle series.

  • Unfortunately we do not accept credit or debit card payments over the telephone.

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OUR PRIVACY POLICY

This privacy policy presents how Track Record Press uses and protects any information that you give us when using this website. Track Record Press is committed to making sure that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Track Record Press may change this policy periodically with updates applied to this page. You should check this page occasionally to ensure that you are happy with any changes we may make.

What information do we collect?: We may collect the following information: Name and payment details; Contact information including email address; Demographic information such as postcode, preferences and interests.

What we do with the information collected: We require this information to understand your needs and provide you with a better service, and in particular for the main following reasons: To process your order and obtain payment; Internal record keeping; We may also use the information to improve our products and services. We may, from time to time, contact you with details of new products which we think you will be interested in using the email address which you have provided

Security: We are passionate and committed to making sure that your information is secure at all times. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information that we collect online.

How we use cookies: A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. We only use this information for statistical analysis purposes which help us to improve our website experience for you and then the data is removed from the system. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept them, but you can usually modify your browser setting to decline them if that is your preferred option. However, this may prevent you from taking full advantage of the website.

Other Website links: We may occasionally place links to other websites of similar interest. But once you have used these links to leave our site, you should be aware that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting these sites and as a result these are not governed by this privacy statement. You should always exercise a degree of caution and examine the privacy statement applicable to the relevant website.

Controlling your personal information: You can control what personal information you wish to disclose in various ways. These include: Website forms: If asked to fill in a form on a website, then please locate the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please get in touch with us. If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email as soon as possible. We will immediately correct any information which is discovered to be wrong. By using our site, you consent to our privacy policy.

OUR TRADING POLICY

At Track Record Press we thrive on providing the best experience for our customers. Our aim is to make sure you have a valuable and perfect shopping event on our website and we strive to ensure that all our customers are dealt with an efficient, prompt and fair manner at all times. Orders are always despatched in robust packaging and usually within 24 hours of your order, the speed of service is something we are very proud to communicate to our customers. In the event that any order is lost or not received by the intended recipient, please allow 10 working days before getting in touch with us. This can be done in a variety of ways from the form above or via email to the address or telephone number we have supplied. If any purchase arrives damaged, even with the robust packaging partners we use, or there is a problem with the book and it is faulty, then please contact as soon as possible providing full details of the problems with the publication. This will provide us with the best way of dealing with the matter.

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© Track Record Press (2021): Independent Railway Book Publishers